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Sometimes things don’t always go as smoothly as planned when trying something new. Below are some tips and tricks that might get you going in the right direction. If you still need help, please reach out using the contact forms below.

Tips & Tricks

Here are some resources our customers often find very helpful. If you’d like to see more of our resources, click here.

Tell us More

If the tips and tricks above don’t resolve your concern, we are here to help make it right! Please fill out the relevant form below to tell us more about your concern so that we can best help you.

Where did you purchase your product?

For refunds or returns, please visit the retailer you purchased from and follow their instructions and policies. We fully back our partners in making it right for you.

By filling out this form, you acknowledge that it is not initiating a return but rather providing additional customer feedback to enhance future experiences.
Name(Required)
State(Required)
Submitting this form helps support us to improve customer experiences. If needing to return product, please return to the retailer where you purchased.
For refunds or returns, please visit the retailer you purchased from, and follow their instructions and policies. We fully back our partners in making it right for you.

By filling out this form, you acknowledge that it is not initiating a return but rather providing additional customer feedback to enhance future experiences.
Name(Required)
State(Required)
Submitting this form helps support us to improve customer experiences. If needing to return product, please return to the retailer where you purchased.
For refunds or returns, please visit chewy.com, and follow their instructions and policies. We fully back our partners in making it right for you.

If you are willing to share here, we would be glad to hear more details regarding your concern in order to help make collective improvements for you and your animal's experience.
Name(Required)
State(Required)
Submitting this form helps support us to improve customer experiences. If needing to return product, please visit chewy.com.

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